| Author |
Message |
Rob Norgren (Robsedona)
Registered Member
Username: Robsedona
Post Number: 18
Registered: 11-2007
Posted From: 75.208.4.125
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 15, 2007 - 2:43 pm: | |
Well they are not done yet the drop box is in and the Lub is in. They broke the air level lever getting it in which will need to be welded at my expense! and the owner of R.G. Truck Service tells me $4000.00 dollars this morning (EST. was $1000.00 to $2000.00) that is for labor only I got the Drop Box From Luvrbus and had it but back together again. He said 16 Hr 3 men well only 1 man most of the time he gets mad and hostile when I say this. LOL so may by $5000.00 when he is done for a $1500.00 Job. SO Pay the Extra to get towed somewhere elce. He said he could do the work LOL NOT! I will also tell Good Sam dispatch not to Tow here after I'm OUT of here that is what Good Sam ER service said to do about this Guy And looks Like I will Need a Good Atty. at least to consult for I will take him to court also what can I do!!! |
Rob Norgren (Robsedona)
Registered Member
Username: Robsedona
Post Number: 19
Registered: 11-2007
Posted From: 75.208.4.125
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 15, 2007 - 3:05 pm: | |
Oh I forgot he said he already discounted the $4000.00 as of Saturday Morning by $1600.00 LOL what a joke that is to ME. |
Chuck Newman (Chuck_newman)
Registered Member
Username: Chuck_newman
Post Number: 247
Registered: 1-2005
Posted From: 67.126.86.142
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 15, 2007 - 8:11 pm: | |
I've been there with Good Sam. Almost the same situation but I would not let send me to their selected hack. Had to yell at the moron on the phone. Good Sam ERS is useless. I know, many of you will say they are great, but you only have to have this kind of frustration only once to dump them forever. I got to do it twice with them in a month. And it's obvious they keep doing it.
As for the money Rob, if you're not a tight schedule, do a Google search for info on NM Small Claims Court. Also, check the local library while you are down. I think most states now allow up to around $5K for claims, and attorneys (usually) are not allowed to represent the crooks. |
joe padberg (Joemc7ab)
Registered Member
Username: Joemc7ab
Post Number: 184
Registered: 6-2004
Posted From: 66.38.159.33
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, December 15, 2007 - 11:14 pm: | |
Rob
Did you get an expected time required to do the job and the hourly rate in writing before any work was started? You were there most of the time I would assume, so you should be able to confirm the time that it took to do it.
From that you should be able to come up with a cost, that would be within reason and acceptable to both parties.
Joe. |
Moe Hollow (Moehollow)
Registered Member
Username: Moehollow
Post Number: 7
Registered: 12-2007
Posted From: 68.183.235.230
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, December 16, 2007 - 12:42 am: | |
It is probably different in New Mexico, but in California, I have heard, that if you hire an attorney in a consumer rights case, their fees are collected from the defendant. Such attorneys therefore only take cases that they are pretty confident about. |
Rob Norgren (Robsedona)
Registered Member
Username: Robsedona
Post Number: 20
Registered: 11-2007
Posted From: 75.209.120.96
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, December 16, 2007 - 10:40 am: | |
Have to wait I will find out Monday! Pray for the BEST! |
Luvrbus (Luvrbus)
Registered Member
Username: Luvrbus
Post Number: 218
Registered: 8-2006
Posted From: 74.33.51.111
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, December 16, 2007 - 12:54 pm: | |
Rob, sorry about the problems that you are having with this guy looks like he's trying to get the 8 grand he quoted you on the drop box before you found one. good luck |
Rob Norgren (Robsedona)
Registered Member
Username: Robsedona
Post Number: 21
Registered: 11-2007
Posted From: 75.209.120.96
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, December 16, 2007 - 1:21 pm: | |
Yes luverbus That is my Thought also. Boy oh Boy now :-( |
Bruce Henderson (Oonrahnjay)
Registered Member
Username: Oonrahnjay
Post Number: 203
Registered: 8-2004
Posted From: 4.153.53.79
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, December 17, 2007 - 12:41 pm: | |
Rob, I'm sorry to hear this. If any of us have had a bus for any period of time, we've been through the "ooops, oh- that's going to be expensive, parts and labor are how much, oh- OK" and come away having paid (probably a lot, but that's how it is) for parts and service. But what I'd hope for people is that they come away feeling that the money spent was reasonable and they got a fair shake -- and we hope that their bus is now in better shape than before.
I'm sorry to hear that your experience has not been good. |
Rob Norgren (Robsedona)
Registered Member
Username: Robsedona
Post Number: 22
Registered: 11-2007
Posted From: 75.208.195.19
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 18, 2007 - 1:50 pm: | |
We are out of the shop. And I do not mind the right Money for the good service But I do Not Expect to Pay top Dollar for workers that do not know about the work they are to do! And then to get charged 200% for parts well this is not right in any ones book I know 10% to 20% is the going rate and R.G. said it would be 20% not the 200% he tried to charge. Well the bill did come down the out come was $3771.60 and I gave him $3772.00 he would not give me the change LOL this is almost 2 times the high end of the est. which was $1000.00 to $2000.00. We drove back to AZ> !!! |
marvin pack (Gomer)
Registered Member
Username: Gomer
Post Number: 156
Registered: 3-2007
Posted From: 76.4.148.149
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 18, 2007 - 6:28 pm: | |
Rob glad you are out on the road again and I would see about a lawer amd check into your rights. He might not have a case if you didn't get it in writing. I have had that problem in the past and tried to get it in writing when I could. Hope you can win some back. and report him and the company to the better business bureah so they can investigate the company and put them on the OFF LIST and they will unless they are good friends? again glad you are headed AWAY from there.
GOMER |
Luvrbus (Luvrbus)
Registered Member
Username: Luvrbus
Post Number: 222
Registered: 8-2006
Posted From: 74.33.48.129
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 18, 2007 - 9:36 pm: | |
Rob,you are not going to New Orleans.I got to thinking about the muffaletta and crawfish and we will be in Bayou Signet state park in NO around the 29th of Dec till Jan 3rd if it's open and the back to Quartzsite for the Eagle rally.hope to see you in NO and don't forget about the seafood at Spoonbill RV Park in Anahuac as your passing through. good luck
(Message edited by luvrbus on December 18, 2007) |
David Evans (Dmd)
Registered Member
Username: Dmd
Post Number: 206
Registered: 10-2004
Posted From: 71.190.202.184
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 18, 2007 - 11:08 pm: | |
it is going to be harder and harder to find people who will work on buses because these things happen. It always takes longer and never costs less. how many places have done a good job and at a fair or within estimate price? Even some of the "best" places have had unhappy campers. Sounds like you discussed the bill and made a compromise. You knew how many men were working etc. Its tough for both sides probably. Glad your on the road |
Brian Elfert (Belfert)
Registered Member
Username: Belfert
Post Number: 64
Registered: 7-2006
Posted From: 209.98.146.235
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, December 18, 2007 - 11:43 pm: | |
One of the reasons I bought my particular bus is because it is 1995 and has modern components.
There are lots of shops that will work on a Series 60 and Allison B500 even if they grumble a bit about access to the engine. The rest of the brakes and driveline are similiar to current trucks so that makes repairs of that stuff easier too.
I have grumbled about some of the costs to repair my bus, but I felt the costs were fair and nobody was learning off it. |
Rob Norgren (Robsedona)
Registered Member
Username: Robsedona
Post Number: 23
Registered: 11-2007
Posted From: 75.208.195.19
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, December 19, 2007 - 7:52 am: | |
Yes We had to not go because of Money! And yes we are happy to be back on the road I will now have to go under the bus and look through under there I know the they treaded my hoses badly and droped the drop box on them.and had them in the dirt. So I will block her up again and remove all the hoses and clean them all out check for bad spots. As she is not holding air as she did still with in the limit but Who Knows when a Abused line will blow? |
Rob Norgren (Robsedona)
Registered Member
Username: Robsedona
Post Number: 24
Registered: 11-2007
Posted From: 75.208.195.19
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, December 19, 2007 - 8:10 am: | |
As to being new and good places this is not one of those getting a bad deal! The guy next to us got charged $2300.00 for a fuel pump and then it didn't work couldn't tell the level on fuel. R.G. said I'll open it back up and find out why but you have to pay the labor. Well Merlin High tailed it out. He went back to Cal. (we are still talking) and took it to the dealer the dealer opened it up and found that the level was still tied down for shipment and the charge labor and Pumb $675.00 and get this the pump $300.00 not the $600.00 R.G. truck Service Charged so I would hope you all Do not wind up at this shop.
I have never In my life been in a shop as bad as this Guy is! |
Richard Bowyer (Drivingmisslazy)
Registered Member
Username: Drivingmisslazy
Post Number: 2022
Registered: 1-2001
Posted From: 75.108.84.4
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, December 19, 2007 - 11:51 am: | |
I do not know what shops you have been visiting, but I have never heard of a shop only changing a 10-20% markup on parts. 50% is generally considered minimum and 100% is not unusual. 200% is extremely unusual though.
Richard |
Rob Norgren (Robsedona)
Registered Member
Username: Robsedona
Post Number: 25
Registered: 11-2007
Posted From: 75.208.195.19
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, December 20, 2007 - 8:50 am: | |
So you feel 50% is fair for a few phone calls ? When you are talking a $3500.00 part plus shipping I would love to make $1700. or $3500. for an hr of phone calls thats a lot more then lawyers or DR.s make. Why would I ever fix your part I can make more on the phone! this to me seems like highway robbery! |