| Author | Message | ||
| RJ Long (Rjlong)
Registered Member Username: Rjlong Post Number: 1182 Registered: 12-2000 Posted From: 71.195.127.101 Rating: N/A |
Thanks to "Dr Dave - Reloaded" over on the MAK board, the problem has been solved!! WoooHooo!! Seems that I left a crucial bit of info out of my original post on this topic, one that might have saved a whole lot of grief, and repair suggestions that may not have been necessary. The crucial bit of info? What was I doing when the system crashed. Duh. . . The old computer (a Dell 4550) froze when I sent a document to be printed from the new computer (a Dell 9200) over my home network to a printer that was connected to the 4550. Dr Dave, in a PM, made a suggestion that triggered the repair, outlined as follows: From the near-frozen desktop, use Ctrl+Alt+Del to get to the Task Manager. Tab to "Performance". Discovered 100% of CPU was being used - strange. . . Tabbed to "Processes", and found a file called spoolsv.exe to be utilizing 98 - 99 of the CPU. Tabbed down to that file, and deleted it. Within a few seconds, the mouse began operating. Progress!! From there, went into Control Panel and deleted all the printers. Then did a search for "spoolsv.exe", and found it in Windows/System32. Opened it, and, altho all the printers had been deleted, there were SIX print jobs listed in this file. Deleted all six, closed program, shut down machine, then did a cold boot. BINGO! System booted normally, mouse worked, keyboard response was back to normal. Everything was just like it was before the freeze. WoooHooo!! Did a Google search for spoolsv.exe, and discovered that it's the print spooler, and yes, it's prone to either freezing the machine, or making it terribly sluggish - exactly what happened to me. It can also be a trojan, and if so, it will be found in another folder somewhere. May also have a slightly different spelling, too. So, my hat's off to Dr Dave, as well as to everyone else who scratched their heads over this with me. I sincerely appreciate the help from each and every one of you. And yes, I'm in the process of backing everything up!! Now back to our regularly scheduled busnut ramblings. . .  | ||
| jim morrison (Jim_morrison)
Registered Member Username: Jim_morrison Post Number: 75 Registered: 11-2006 Posted From: 72.142.29.218 Rating: N/A |
hip, hip whoraaay, glad you found it | ||
| Douglas Tappan (Dougthebonifiedbusnut)
Registered Member Username: Dougthebonifiedbusnut Post Number: 21 Registered: 10-2004 Posted From: 24.62.105.169 Rating: N/A |
Hey RJ You must not have kids. I just get one of mine, ask him what the %*^&s the matter with this damn thing. 2 minutes,it's fixed. | ||
| RJ Long (Rjlong)
Registered Member Username: Rjlong Post Number: 1183 Registered: 12-2000 Posted From: 71.195.127.101 Rating: N/A |
Doug - I do have kids: One's in Kelowna, BC, the mother of four, all under 8. The other's in Germany w/ the USAF. Problem stumped him, too. But the good news is that it's fixed! |